Frequently Asked Questions
Everything you need to know about myDigiBill
Is myDigiBill suitable for my small business?
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Yes, myDigiBill is designed for businesses of all sizes. Plans start from ₹499/month with unlimited invoicing.
Is my data secure in the cloud?
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Absolutely. We use bank-grade encryption, automatic daily backups, and comply with all GST and data protection regulations. Your data is protected 24/7.
Do you provide customer support?
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Yes! We offer email support for all plans and priority support for Enterprise customers. We're here to help you succeed.
Can I integrate myDigiBill with other tools?
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Yes, Enterprise plan includes API access to integrate with accounting software, e-commerce platforms, and other business tools.
What payment methods do you accept?
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We accept all major payment methods including credit/debit cards, UPI, net banking, and bank transfers.
Can I migrate my existing data?
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Yes, we offer free data migration assistance to help you switch from your current billing system seamlessly.
Does myDigiBill support GSTR filing?
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Yes. Generate GSTR-1, GSTR-2, and GSTR-3B reports directly from your billing data for easy GST return filing.
Is there a mobile app available?
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Yes, myDigiBill works on mobile browsers and offers a dedicated mobile app for Android and iOS with full billing features.
Can multiple users access the same account?
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Professional plan supports up to 5 users. Enterprise plan offers unlimited users with role-based permissions.
Does it support e-invoice and e-way bill?
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Yes. myDigiBill supports IRN generation, QR codes, and e-way bill integration for complete GST compliance.
What industries does myDigiBill support?
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Retail, grocery, medical, electronics, garments, jewellery, hardware, manufacturing, distribution, and service businesses. View all industries ?
How long is the free trial?
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14 days with full access to Professional plan features. No credit card required to start.
Can I manage multiple business branches?
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Yes, the Enterprise plan includes unlimited multi-branch management with centralized dashboard and branch-wise reports.
Does myDigiBill work offline?
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myDigiBill is cloud-based and requires internet. Data syncs automatically when connection is restored.
How is myDigiBill different from other billing software?
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myDigiBill combines GST billing, inventory, and accounting in one affordable cloud platform — easier to use and more complete than most standalone billing apps. Learn more ?
